Privacy Policy — Swiss TRT

Last updated: March 2026

1. Introduction

We take the protection of your personal data very seriously. This Privacy Policy informs you about how we handle your data when you visit our website and use our telemedicine services. The processing is carried out in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Responsible Entity

Swiss TRT — a brand of SANERXPERTS GmbH
Steinackerstrasse 13
8645 Rapperswil-Jona, Switzerland
Email: info@swiss-trt.ch

3. Data Processing

3.1 Website Visits

When you visit our website, general technical information such as IP address, browser type, and time of access are automatically logged. This data is used to ensure the security and smooth operation of our website.

3.2 Medical History (Anamnesis)

For the provision of our medical services, we collect necessary health data via our anamnesis form. This includes:

Contact and identification details
Information on your current health status and symptoms
Medical history and background
Lab results and medical reports you provide

This data is subject to strict medical confidentiality and is used exclusively for evaluating your treatment request and carrying out the therapy.

3.3 Email Communication

If you contact us via email or request the self-test results via email, your email address and message will be stored to process your request.

4. Data Transfer

Your health data will only be forwarded to our licensed partner doctors for the purpose of medical treatment. No data is transferred to third parties for marketing purposes. We use secure servers in Switzerland or the EU to store your data.

5. Data Security

We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties.

6. Data Retention

We process and store your personal data only as long as it is necessary to fulfill our contractual and legal obligations (e.g., statutory retention periods for medical records).

7. Your Rights

In relation to your data, you have the following rights:

Right to information
Right to rectification
Right to deletion (if no legal retention obligation exists)
Right to restriction of processing
Right to object

To exercise your rights, please contact us at: info@swiss-trt.ch

8. Changes to This Privacy Policy

We reserve the right to amend this privacy policy at any time. The current version is always available on our website. Please check regularly for updates on data protection.